Refund policy

To start a return or an exchange, please email contact@avenuemade.com within five days of receiving your order. In your email, include the order number, the item(s) you wish to return, whether you would like to return or exchange your item/s and the reason for the return.

Before returning the item, ensure it meets the following criteria: it must be unworn, undamaged, unwashed, and have all original tags attached. Please note that we reserve the right to refuse returns that do not meet these criteria. In such cases, the item(s) will be sent back to you.

Customers are responsible for the shipping costs associated with the return/exchange. Please provide all shipping details within five days of your initial email. Kindly note that the shipping cost from the original order will not be refunded.

 

The return address is:

306 Bay Street

Port Melbourne, Victoria, Australia, 3207

Shop 1

 

Contact Information: Avenue Made

Email: contact@avenuemade.com

Phone: 0428625889

 

Once we receive the item(s), we will assess whether the return meets the criteria. If accepted, we will proceed with issuing your refund.

Thank you.